Culture and Capabiity Services

Our experience suggests that attempts to integrate human rights and sustainability often highlights the fact that the existing business practices and structures were not designed with these factors in mind. These elements , as well as business culture, can support, frustrate or completely impede  the changes needed. Our culture and capability services focus on your organisation’s social systems and human resources in relation to human rights and sustainability. We explore existing ‘hard’ skills, knowledge and expertise, as well as the ‘softer’, but no less important, cultural components – values, mental models, mindsets, aspirations, local business norms, attitudes to stakeholders - that impact behaviours and decisions. 

Our Culture and Capability services enable our clients to

  • Assess organisational capability to deliver against new policies, public commitments and change programmes
  • Achieve rapid and high-level understanding of how existing culture and capabilities support or impede making progress on human rights and sustainability issues
  • Build internal capability and responsiveness at all levels of the business and across functions
  • Surface and alter (explicit and implicit) messages and mental models that drive behaviour and decision-making
  • Develop and embed appropriate structures, processes and practices which motivate and reward success behaviours
  • Amend existing Human Resources and People Development approaches
  • Strengthen and disseminate internal communications and develop new internal guidelines on human rights and the environment
  • Work with multiple national/cultural understandings and languages around human rights, sustainability and ethics

The capabilities, experiences and approaches we deploy in our work with clients include: 

  • Design and delivering cultural diagnoses
  • Coaching and mentoring 
  • Transformation Teams
  • Ethical decision making and dilemma workshops
  • Experiential workshops to shift mindsets  
  • Working with mental models
  • Transforming conflict and difference

Landscape Engagement| Leadership Developemnt
Business Strategy| Culture and Capability| Business Processes