Business Process Services

Specific functions and businesses processes (e.g. procurement, product development, marketing, customer services and recruitment) often carry with them particular risks and opportunities. Success and performance indicators, policies, governance, training, decision-making procedures and technical systems designed to create value for customers and shareholders have, in very few cases, been established to meet human rights and environmental expectations. Our Business Processes service enables our clients to work with this reality and implement tactical or whole-sale changes across specific functions. In addition, TwentyFifty has very strong services and experiences in working with organisations on their procurement functions and supply chains.

Our Business Processes service enable our clients to

  • Identify which of your business processes are most impacted or can have most impact on human rights and sustainability
  • Build awareness of key risks in specific functions or departments 
  • Identify how over-arching business strategies and goals impact business processes
  • Enable process-relevant cross-functional teams to invent or implement changes to policies, governance, procedures, and performance indicators. 
  • Implement necessary shifts in the behaviours, capabilities and culture of business functions
  • Design and convene collaborative endeavours to manage risks and opportunities 
  • Empower departmental or functional managers to lead change initiatives
  • Identify and engage with key stakeholders and standards

The capabilities, experiences and approaches we deploy in our work with clients include: 

  • Overall business process experience  in sales, marketing, production, procurement , human resources, finance and  facilities management
  • Business-wide or functional impact and risk assessments
  • Incentive and indicator design
  • Coaching and mentoring 
  • Transformation Teams
  • Ethical decision making and dilemma workshops
  • Experiential workshops to shift mindsets  
  • Customised Human Rights and Sustainability training
  • Facilitating complex collaborations 
  • Stakeholder dialogue



Landscape Engagement| Leadership Developemnt
Business Strategy| Culture and Capability| Business Processes